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Printer help

Home and office printers (HP, Canon, Epson, Brother and more): offline, won't print, connection problems, faded prints and driver errors.

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Common problems

Five issues people often run into. Listed by topic, not ranked.

  • Printer says “Offline” (but it's on)
    Windows 10/11 step by step. Read the guide →
  • Not printing at all, or jobs stuck in the queueGuide coming soon
    Clear the queue and restart the Print Spooler.
  • Won't connect to Wi-Fi, the computer or a phoneGuide coming soon
    Get the printer and your device talking again.
  • Not printing black or color (blank or faded pages)Guide coming soon
    Ink, toner, cleaning and print-quality settings.
  • “Driver is unavailable”Guide coming soon
    What the Windows message means and how to fix it.

Guides

Guides for printer help

Guides marked Coming soon are planned but not written yet.

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